TechStep White
Techstep

Accelerating digital procurement in the mobile device & MMS industry

Techstep, a leading provider of mobile devices, device Lifecycle Management and Managed Mobility Services (MMS), partnered with Shopspray to streamline and standardize its punchout integrations. By implementing PunchoutPilot, Techstep transformed a complex punchout integration landscape into a scalable and efficient setup – reducing operational overhead while improving the customer procurement experience.

The Challenge

Techstep has long supported enterprise customers through punchout integrations across leading procurement platforms such as SAP Ariba, Jaegger and Coupa.

As the business grew, so did the complexity:

  • Managing multiple custom-built integrations across different punchout formats required continuous maintenance.
  • Development resources were tied up maintaining integrations instead of focusing on core business innovation.
  • Troubleshooting issues often required developer involvement.
  • Increasing customer demand placed pressure on onboarding efficiency and scalability.

Techstep needed a more efficient and standardized approach to managing punchout integrations at scale.

The Solution

Techstep implemented Shopspray PunchoutPilot on its Commercetools-based platform, introducing a centralized and structured way to manage punchout integrations.

This enabled Techstep to:

  • Replace custom-built integrations with a more standardized approach
  • Enable operations teams to manage testing and troubleshooting
  • Leverage out-of-the-box support for additional punchout formats
  • Integrate seamlessly with Commercetools
  • Improve scalability when onboarding punchout customers

“With Shopspray, we’ve fundamentally changed how we approach punchout. What used to be a complex and developer-heavy process is now streamlined, scalable, and manageable by our operations teams. It has significantly reduced time-to-onboard customers and freed up our development resources to focus on our core business.”

Camilla Bengtsson, product owner Digital Commerce

Why TECHSTEP chose Shopspray

  • User-friendly interface with built-in testing capabilities
  • Strong troubleshooting and diagnostic tools
  • Flexible support for both standard formats and custom configurations
  • Seamless api-integration with Commercetools
  • Responsive and high-quality support during the initial rollout

Looking Ahead

With Shopspray PunchoutPilot in place, Techstep can efficiently onboard new punchout customers and meet growing demand for standardized procurement integrations.

While not a primary driver for geographic expansion, the solution enables Techstep to support customers across markets by meeting punchout integration requirements in a scalable and consistent way.

About Techstep

Techstep is your mobile and circular tech partner and a leading provider of mobile devices, device Lifecycle Management and Managed Mobility Services (MMS).

Techsteps ambition is to lead in Europe as the best mobile and circular technology enabler.

 

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